Working Hours
  • Mon 8:00AM - 5:00PM
    Tue 8:00AM - 5:00PM
  • Wed 8:00AM - 5:00PM
    Thu 8:00AM - 5:00PM
  • Fri 8:00AM - 5:00PM
    Sat 8:00AM - 1:00PM
  • Sun Closed
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865-272-3379 | 106 Melton Lake Dr Oak Ridge, TN 37830

CUSTOMER SERVICE

CUSTOMER SERVICE

At Peoples Choice Auto Repair, we understand that sending your vehicle in for a checkup can be daunting. Your automobile is a major investment and you want to protect it with the best service for a fair price. That's exactly what you'll find at Peoples Choice Auto Repair. Our mechanics will walk you through every step of your vehicle's service in clear terms so that you understand what's going on at each step of the journey. At Peoples Choice Auto Repair, we won't begin work until you're completely familiar with the job at hand. Keeping you in the loop from the very beginning is just one of the ways we provide great customer service.


Communication

While fixing your car and getting you back on the road is our passion and number one priority, we understand that you have plenty of other things going on in your life. That's why Peoples Choice Auto Repair focuses on maintaining a high level of communication with you throughout the entire repair process. You need your car to live your life, and if something unforeseen comes up which will delay the repair, you need to know about it as quickly as possible so that you can make other plans. As soon as we know something, you'll know it too. That way we can keep you one step ahead of any curveballs that life, or car repairs may try to throw at you.


Extra Mile

At Peoples Choice Auto Repair, we like to work with our customers, as well as for them! Keeping people happy and coming back across generations. We want your car repair experience to be as pleasant as it possibly can be, and since 2013, we've gotten extremely good at making that happen. Give us a try next time you need some repair work done and see the difference that high-level customer service can make!


To learn more about the services we offer for your vehicle, call us at 865-272-3379 or email us.



What Our Customers Are Saying

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Such a wonderful group of ppl. The guys where really good getting you in and out with out a really long wait. And Jessica she is awesome. Thank y'all for everything.

, 10/01/2021

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Jessica. The new office manager is professional and makes sure the job is done right at a fair price. The mechanics are super good

, 09/22/2021

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Thousands of miles from home the dreaded check engine light came on. We took our Honda to them. They got us right in and identified the problem, got it repaired and we were on our way. About 8 miles down the road the check engine light came back on. Back we went. Seems that Hondas are particular beasts and don't work with after market parts. They stood behind their work, replaced the parts with OEM parts at no cost. Good honest hard working folks. If your car breaks down around Oak Ridge, take it to People's Choice.

, 08/22/2021

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Blazer 2004, bought new, only owner. My car had all kinds of little problems here & there. Took it in to have it "gone over". Left it a week while on vac. They went through everything. Got it back and couldn't be happier. Runs awsome, like new. Jerry Hunter was my mechanic, great guy! Staff was also great & professional. Cost me a bit, but well worth not having to l?k for a new car with a new car payment. ???

, 08/21/2021

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Had my breaks, rotors and a fuel pump sensor replaced. The work took a little longer then planed but I had it back the next day. However, I still had issues. When I called with my concerns I was in Knoxville already, having drove straight there after getting my car. Jessica listened to my concerns, made arrangements immediately to have it towed and within a few hours they had resolved the issue. I trust the mechanics there, and simple mistakes like tightening the drums too tight happens. But for me, someone who is not mechanically inclined and smells burning rubber it is an anxiety moment. But the staff handled it well, the tow company was professional and fast. I have no problems with bringing my car back again or referring other to them.

, 08/10/2021

Highly recommend People's Choice for your car repairs. Very knowledgeable staff. Everything was explained in detail. My car was a nightmare for them. One problem led to another. I was kept up to date with everything that was going on with the repairs. They did a lot of work from timing assembly replacement to engine replacement, starter replacement and now sway bar link. My car is great. I'm enjoying driving it again. Can't say enough about People's Choice great staff and the crucial part each one plays in their team. Thanks so much! I will be doing business with them again. They have also worked on both of my daughter's cars with great results. I will be recommending them to anyone that has car issues.

, 07/09/2021

  • ASE (Automotive Service Excellence)
  • NAPA
  • ASE Master Technician
  • BBB Accredited Business
  • Car Care Aware
  • Call Us For Service: 865-272-3379