Working Hours
  • Mon 8:00AM - 5:00PM
    Tue 8:00AM - 5:00PM
  • Wed 8:00AM - 5:00PM
    Thu 8:00AM - 5:00PM
  • Fri 8:00AM - 5:00PM
    Sat 8:00AM - 1:00PM
  • Sun Closed
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865-272-3379 | 106 Melton Lake Dr Oak Ridge, TN 37830

CUSTOMER SERVICE

CUSTOMER SERVICE

At Peoples Choice Auto Repair, we understand that sending your vehicle in for a checkup can be daunting. Your automobile is a major investment and you want to protect it with the best service for a fair price. That's exactly what you'll find at Peoples Choice Auto Repair. Our mechanics will walk you through every step of your vehicle's service in clear terms so that you understand what's going on at each step of the journey. At Peoples Choice Auto Repair, we won't begin work until you're completely familiar with the job at hand. Keeping you in the loop from the very beginning is just one of the ways we provide great customer service.


Communication

While fixing your car and getting you back on the road is our passion and number one priority, we understand that you have plenty of other things going on in your life. That's why Peoples Choice Auto Repair focuses on maintaining a high level of communication with you throughout the entire repair process. You need your car to live your life, and if something unforeseen comes up which will delay the repair, you need to know about it as quickly as possible so that you can make other plans. As soon as we know something, you'll know it too. That way we can keep you one step ahead of any curveballs that life, or car repairs may try to throw at you.


Extra Mile

At Peoples Choice Auto Repair, we like to work with our customers, as well as for them! Keeping people happy and coming back across generations. We want your car repair experience to be as pleasant as it possibly can be, and since 2013, we've gotten extremely good at making that happen. Give us a try next time you need some repair work done and see the difference that high-level customer service can make!


To learn more about the services we offer for your vehicle, call us at 865-272-3379 or email us.


Discover More About Appointments and Repair Services At Peoples Choice Auto Repair in Oak Ridge

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Reviews


What Our Customers Are Saying

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Honest, efficient and prompt. I’m very happy with end product. Thank you!

, 12/08/2021

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Wonderful experience here. I'm currently making this post on A Saturday. I originally called on a Monday for a 3 hour job and was told that the next appointment wasn't until the next week on Tuesday. But due to hard work I was able to get in two days later on Thursday to get my car back on the road. I would've still been waiting 3 more days to make money so that's awesome. And the mechanic was very informative on future work I need to get done and with his advice and helping my gear shift which was not included in the job I was able to drive my car back 380 miles home with a near blown transmission. Five star for sure.

, 11/14/2021

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Didn't have the product or service I needed fix a flat or a used tire or plug kit. They did have reasonably priced new tires and friendly staff. Only 50$ to put a new set of tires and rims on that I had previously purchased. They also offered me a bottle of water as I fumbled thru my pockets for change in front of the soda machine. I hadn't even purchased anything. Good people, friendly staff. Hard to find this day and age especially confusing I walked in with a huge backpack overstuffed and dirty as can be from jacking up a vehicle in the dirt and looking rough.

, 11/11/2021

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Such a wonderful group of ppl. The guys where really good getting you in and out with out a really long wait. And Jessica she is awesome. Thank y'all for everything.

, 10/01/2021

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Jessica. The new office manager is professional and makes sure the job is done right at a fair price. The mechanics are super good

, 09/22/2021

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Thousands of miles from home the dreaded check engine light came on. We took our Honda to them. They got us right in and identified the problem, got it repaired and we were on our way. About 8 miles down the road the check engine light came back on. Back we went. Seems that Hondas are particular beasts and don't work with after market parts. They stood behind their work, replaced the parts with OEM parts at no cost. Good honest hard working folks. If your car breaks down around Oak Ridge, take it to People's Choice.

, 08/22/2021

  • ASE (Automotive Service Excellence)
  • NAPA
  • ASE Master Technician
  • BBB Accredited Business
  • Car Care Aware
  • Call Us For Service: 865-272-3379