Working Hours
  • Mon 8:00AM - 5:00PM
    Tue 8:00AM - 5:00PM
  • Wed 8:00AM - 5:00PM
    Thu 8:00AM - 5:00PM
  • Fri 8:00AM - 5:00PM
    Sat 8:00AM - 1:00PM
  • Sun Closed
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865-272-3379 | 106 Melton Lake Dr

PRIVACY POLICY

PRIVACY POLICY, Oak Ridge, TN

This privacy policy sets out how Peoples Choice Auto Repair uses and protects any information that you give Peoples Choice Auto Repair when you use this website. Peoples Choice Auto Repair is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Peoples Choice Auto Repair may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1/22/2020. We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law.

What we collect
We may collect the following information:

  • name and job title
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail.
  • We may use the information to customize the website according to your interests.
  • We may provide your information to our third party partners for marketing or promotional purposes.
  • We will never sell your information.

Security
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites
Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.


What Our Customers Are Saying

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Best mechanics around.

, 05/28/2020

I have a rather unusual vehicle for this area. It was a recent acquisition and has a lot of issues besides what it was brought in for. You guys took it on without complaint or even a shudder. You have an amazing team and some of the best attitudes of anyone I have ever dealt with in public. If anyone ever needs work done, this is the place to take your vehicle. I will NEVER use any other place again.

, 03/30/2020

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They are very professional, and they take the time to make sure all your vehicle needs are satisfied. And their shop foreman is master certified and has 21 years experience in the automotive field. Great group of guys.

, 02/07/2020

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I have nothing but great things to say about this company and their staff! I needed an oil change, brakes, and rotors. Not only did they pick my vehicle up from my job and bring it back they went above and beyond to save me money. There was a faulty part on my car, instead of replacing it and setting me back $1000, they researched and found the part was on "recall". They then took my vehicle to the dealership where said faulty part was replaced for free!! They didn't stop there though they took the vehicle back to the shop to double check everything was done as it should have been! On top of that they placed me in one of their vehicles so I didn't have to stress over how I would get around. They kept me up to date every day with what was going on. When I tell you the service they provided brought me to tears I mean it literally made me cry! Thank you Chris, Jessica, and the rest of the staff!

, 02/07/2020

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Wonderful service for simple and immediate repair. I own a 2008 Mitsubishi Lancer Evolution GSR, which is fairly low to the ground. Last night it snowed/rained significantly(there was about an inch of ice on the car this morning) and my car's skid plate (big plastic shield under the engine bay) was frozen to the ground. When attempting to reverse out of my parking spot, I inadvertently dislodged the back half of the skid plate, so that the back half of it was dragging on the ground, like a sled, with about 20-30 pounds of ice on it. Since the skid plate was only attached by a few of the front mounts (which are plastic screws), I really didn't want to drive far to get some sort of repair. Other places were either closed at 9 am, or weren't answering their phone, due to the bad weather. Initially, I tried R T Clapp Co, since they were closer, but none of their jacks/lifts would fit under my car. When I called Peoples Choice Auto Repair, they said they'd be able to start when I got there, and told me ahead of time that they may not be able to get parts, should they need it (since the NAPA delivery service may not be possible due to the ice), but that they would definitely be able to fix it so that the skid plate wouldn't be scraping against the ground. Once I arrived, they immediately started on my car. The mechanic had to use a heat-gun to melt the ice to get to all the mounting holes. After about 90 minutes, I was handed my keys and told that I was set. They had repaired the skid plate using fasteners that they had on-hand, but didn't charge me a dime, nor ask for compensation of any kind. For this reason, I feel compelled to write this glowing review about my experience. I would definitely recommend this business to others, and will very likely take my car there in the future, should it need repairs.

, 02/17/2015

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Recently brought in my daughters 1997 Honda Accord needing several different things (complete new breaks on front, radiator hose repairs and flush, oil change with engine flush. The staff was courteous and professional and the cost was reasonable. Highly recommend Peoples Choice Automotive.

, 12/06/2016

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The staff is friendly and helpful however they are pricey and I had to tighten most of the bolts holding my radiator in after they replaced it.

, 03/25/2017

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Chris runs a tight ship. His staff is well trained and professional. Prices are reasonable and I have always been happy with the completed job.

, 04/14/2017

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I have brought both of my vehicles here on several occasions. Will definitely bring them back in the future. Very friendly and knowledgeable.

, 04/20/2017

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Outstanding customer service, the owner gave me advice concerning a collision repair and the lady at the front desk was very polite and helpful.

, 04/20/2017

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Fair, fast, ethical, professional & caring. My bill went from $330 to $180; I went for a starter replacement, they quickly found I was wrong about the problem. Discovered a fuel leak, brought the part I needed from Knoxville, total stay of under 2.5hrs. This was the third time I went to them for help. When they did my head-gasket replacement a year ago, it was discovered that I needed an extra $200+ in parts due to cracked heads; they still honored the [$1200] original estimate..! Second time, my car died while driving, late at night. I called the mechanic's personal cell, they towed my car, and even offered me a ride home. Diagnosed & fixed the next day.

, 08/01/2017

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People's Choice has sometimes surprised me at the counter when things weren't entered into the computers right, however they've always made it right and done business honorably. They've had a few opportunities to leave me high and dry because of my car being in poor shape but they've always made sure I'm well taken care of. The first time I came here I needed an immobilizer repaired and every auto shop in town thought I was talking about getting a breathalyzer installed, but this was the only shop that actually knew what part I was talking about and was able to get it installed and fixed. Then when I had to get my power steering pump replaced, they were able to fix that and a few other problems from the last guy I had work on it (some crossed threads and improperly installed hoses), and they worked with me very generously on the price considering the parts that went into it. Chris is the owner, I've dealt with him a few times, and he does business the right way. I'll come here even if somewhere else quotes me a better price to know I won't get swindled and that things will be taken care of every time hands down.

, 08/09/2017

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Great place to have your car worked on great people

, 09/24/2017

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Fast response with wrecker, top of the line certified auto mechanic, great people.

, 01/05/2018

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Excellent customer service by Chris and his team of professionals. Highly recommended!

, 11/29/2018

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Chris and Eddie do good work... Highly recommend

, 02/24/2019

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Chris and his team are great

, 07/02/2019

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Always great service.

, 07/05/2019

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They went way above and beyond my expectations. The work was professional and completed faster than the usual. They are easy to talk to, they explained what they needed to do, they answered all my questions, they went out of their way to get me back on the road, they didn?t charge me a fortune, AND on top of all that they contacted me a couple days later to make sure everything was still working right. You can?t be beat that and I will definitely use their services again!

, 07/11/2019

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Great people, knowledgeable mechanics, they'll get your vehicle fixed, when they tell you they will. All around easy to deal with, very reasonable prices. Great owner!

, 07/22/2019

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The cleanest campground I have seen. Could be bigger camper area.

, 08/02/2019

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Great folks to deal with and highly recommended! Thanks so much to Chris & Nick for helping get my Mercedes back on the road!

, 08/04/2019

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Nick and the guys did a great job with my truck. Chris is the owner and is very knowledgeable with diesels. He set me up with a tune on the engine and transmission. More power, smoother shifting and better fuel economy.

, 01/28/2020

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Nice guys. Affordable and timely service. Tyvm

, 09/27/2013

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I would like to thank the knowledgeable staff! I asked the direction I should go in for some off road tires. Once they knew my wants they fixed me up perfect! Great price and they perform awesome off road! Had them in snow and mud already!! Great company to do business with!!!

, 12/11/2013

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I want to thank you for fixing my truck, I will recommend you to other people, you all are great.

, 03/26/2015

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We were hauling our fifth wheel camper to Rockwood, and the brake line broke. We called Peoples Choice that evening, and they scheduled us in the next morning, and had us up and going again very quickly, and were very reasonable! Thanks Guys, we really appreciate you!!!!

, 10/03/2016

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People Choice Auto is an awesome bunch of people. their work and the way they treat people is 2nd to none. Very reasonable priced. Thanks People Choice Auto for all your great work. Edward Mannuzza

, 01/26/2017

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I have been going to people for a while and I absolutely love them the staff is always friendly and straight forward about my car needs they even help by keeping recommended estimates on file and help remind you to do milestone maintenance. It also doesn't hurt when you wait you can appreciate the beauty of the classics in their lobby! Thanks guys! Keep up the good work!

, 08/03/2017

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People's Choice is the best car shop in the world! If you live in Kville, I recommend you go to this place in oak ridge! Great prices and great people!!!

, 08/10/2018

Great owner!
reviewiconCar & Truck Care, near Oak Ridge, TN

Great people, knowledgeable mechanics, they'll get your vehicle fixed, when they tell you they will. All around easy to deal with, very reasonable prices.

, 09/10/2019

They went way above and beyond my expectations.
reviewiconCar & Truck Care, near Oak Ridge, TN

The work was professional and completed faster than the usual. They are easy to talk to, they explained what they needed to do, they answered all my questions, they went out of their way to get me back on the road, they didn't charge me a fortune, AND on top of all that they contacted me a couple days later to make sure everything was still working right. You can't be beat that and I will definitely use their services again!

, 07/20/2019

Great folks to deal with and highly recommended!
reviewiconCar & Truck Care, near Oak Ridge, TN

Thanks so much to Chris & Nick for helping get my Mercedes back on the road!

, 07/29/2019

Chris and Eddie do good work... Highly recommend

, 03/05/2019

Highly recommended!
reviewiconCar & Truck Care, near Oak Ridge, TN

Excellent customer service by Chris and his team of professionals.

, 01/24/2019

Chris and his team are great

, 08/23/2019

Always great service.

, 07/02/2019

Courteous and Professional
reviewiconBrakes, near Oak Ridge, TN

Recently brought in my daughters 1997 Honda Accord needing several different things (complete new brakes on front, radiator hose repairs and flush, oil change with engine flush). The staff was courteous and professional and the cost was reasonable. Highly recommend Peoples Choice Automotive.

, 02/06/2017

Long-time Customer
reviewiconCar & Truck Care, near Oak Ridge, TN

I have brought both of my vehicles here on several occasions. Will definitely bring them back in the future. Very friendly and knowledgeable.

, 10/07/2017

  • ASE (Automotive Service Excellence)
  • NAPA
  • ASE Master Technician
  • BBB Accredited Business
  • Car Care Aware
  • Call Us For Service: 865-272-3379