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What Our Customers Are Saying
Jessica. The new office manager is professional and makes sure the job is done right at a fair price. The mechanics are super good
Michael Shawn Phillips, 09/22/2021
Thousands of miles from home the dreaded check engine light came on. We took our Honda to them. They got us right in and identified the problem, got it repaired and we were on our way. About 8 miles down the road the check engine light came back on. Back we went. Seems that Hondas are particular beasts and don't work with after market parts. They stood behind their work, replaced the parts with OEM parts at no cost. Good honest hard working folks. If your car breaks down around Oak Ridge, take it to People's Choice.
Robert Post, 08/22/2021
Blazer 2004, bought new, only owner. My car had all kinds of little problems here & there. Took it in to have it "gone over". Left it a week while on vac. They went through everything. Got it back and couldn't be happier. Runs awsome, like new. Jerry Hunter was my mechanic, great guy! Staff was also great & professional. Cost me a bit, but well worth not having to l?k for a new car with a new car payment. ???
Sandra Reed, 08/21/2021
Had my breaks, rotors and a fuel pump sensor replaced. The work took a little longer then planed but I had it back the next day. However, I still had issues. When I called with my concerns I was in Knoxville already, having drove straight there after getting my car. Jessica listened to my concerns, made arrangements immediately to have it towed and within a few hours they had resolved the issue. I trust the mechanics there, and simple mistakes like tightening the drums too tight happens. But for me, someone who is not mechanically inclined and smells burning rubber it is an anxiety moment. But the staff handled it well, the tow company was professional and fast. I have no problems with bringing my car back again or referring other to them.
Highly recommend People's Choice for your car repairs. Very knowledgeable staff. Everything was explained in detail. My car was a nightmare for them. One problem led to another. I was kept up to date with everything that was going on with the repairs. They did a lot of work from timing assembly replacement to engine replacement, starter replacement and now sway bar link. My car is great. I'm enjoying driving it again. Can't say enough about People's Choice great staff and the crucial part each one plays in their team. Thanks so much! I will be doing business with them again. They have also worked on both of my daughter's cars with great results. I will be recommending them to anyone that has car issues.
Cheryl King , 07/09/2021
Peoples Choice saved the day. After waiting half the day for another shop to fix the brakes on my Mother-in-law's car, we found out they hadn't even touched it yet, even though we had an appointment. We called People Choice, explained the situation, and and they assured us they had the parts in stock and could fit us in immediately. They had her back on the road in no time. (Review from March 2021)